Vehicle release

How to get your vehicle back.

If Mr. C's Towing has your vehicle, start with dispatch. They will confirm the yard and tell you what the releasing agency requires.

Yard locations

A tow truck at the release counter of a storage yard, with the office door open.

The procedure

Call first. Bring the right paperwork. Pay at the yard.

The release is completed at the storage yard, not over the phone.

01
Call dispatch
Confirm the vehicle, the yard, and any special release required by the police department.
02
Bring identification and the registration
A valid driver's license and the vehicle registration, if it is not in the vehicle.
03
Bring the keys and payment
Cash, debit, or credit. No checks are accepted.
04
If you are not the owner
Bring a completed release authorization form from the registered owner.

A driver's license, vehicle registration, and a set of keys on a clipboard.

A card reader and a stack of receipt paper on a steel counter, with cash beside it.

What to bring

The counter checklist.

Please understand we cannot release a vehicle unless these conditions are completely met.

Your valid driver's license
Your vehicle registration, if it is not in the vehicle
Your keys
Cash, debit, or credit card. No checks, no exceptions.
A completed release authorization form if you are not the registered owner

If the vehicle was towed by police order, the agency may require additional authorization before the yard can release it.

A person's hands holding a release authorization form and a pen at a counter.

If the vehicle is gone

Call the police first.

If you went to where you parked and the car is gone, call the police department for that area first.

If the vehicle was towed, the department will know. Mr. C's Towing does not drive around looking for cars to tow; a tow is ordered by a police department, a property owner, or the vehicle's owner.

Contact dispatch

An empty parking space on a residential street at dusk, with a signpost at the curb.

Forms and notices

Release authorization, in writing.

If someone else is collecting the vehicle, the registered owner must complete a release authorization form.

Forms are available at either office. The signed original comes to the yard with the person collecting the vehicle. The same counter handles release questions, storage notices, and auction information.

Auction rules